Return / Exchange Policy
Last updated October 08, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may exchange it for another product or store credit. Please see below for more information on our return policy.
RETURNS
All returns must be made within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please visit us in one of our stores.
EXCEPTIONS
The following items cannot be returned or exchanged:
• Used items or items that have been opened from original packaging
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info@HQsmoke.com
Phone: (843)299-2253