Privacy Notice
Last updated October 06, 2022
This privacy notice for HeadQuarters Smoke and Vape LLC
(doing business as HeadQuarters Smoke and Vape)
("HeadQuarters Smoke and Vape," "we," "us," or "our"), describes how and
why we might collect, store, use, and/or share ("process") your information
when you use our services ("Services"), such as when you:
Visit our website at https://www.empiresmokellc.com, or any website of ours
that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand
your privacy rights and choices. If you do not agree with our policies and
practices, please do not use our Services. If you still have any questions
or concerns, please contact us at customerservice@HQsmoke.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link following
each key point or by using our table of contents below to find the section
you are looking for. You can also click here to go directly to our table
of contents.
What personal information do we process? When you visit, use, or navigate
our Services, we may process personal information depending on how you
interact with HeadQuarters Smoke and Vape and the Services, the choices
you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We do not process
sensitive personal information.
Do we receive any information from third parties? We do not receive any
information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security
and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent. We process your
information only when we have a valid legal reason to do so. Click
here to learn more.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third
parties. Click here to learn more.
How do we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information.
However, no electronic transmission over the internet or information
storage technology can be guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Click here to learn more.
What are your rights? Depending on where you are located geographically,
the applicable privacy law may mean you have certain rights regarding your
personal information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights
is by filling out our data subject request form available here: __________,
or by contacting us. We will consider and act upon any request in accordance
with applicable data protection laws.
Want to learn more about what HeadQuarters Smoke and Vape does with any
information we collect? Click here to review the notice in full.
TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when
you register on the Services, express an interest in obtaining information
about us or our products and Services, when you participate in activities
on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
- names
- phone numbers
- email addresses
- mailing addresses
- usernames
- passwords
- contact preferences
- billing addresses
- debit/credit card numbers
- contact or authentication data
- Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete,
and accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected automatically
when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device
and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use our
Services, and other technical information. This information is primarily
needed to maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar
technologies. You can find out more about this in our Cookie Notice:
https://app.termly.io/document/cookie-policy/1cf55095-17d2-4790-a62e-50025dd9c5f8.
The information we collect includes:
Log and Usage Data.
Log and usage data is service-related, diagnostic,
usage, and performance information our servers automatically collect when
you access or use our Services and which we record in log files. Depending
on how you interact with us, this log data may include your IP address,
device information, browser type, and settings and information about your
activity in the Services (such as the date/time stamps associated with
your usage, pages and files viewed, searches, and other actions you take
such as which features you use), device event information (such as system
activity, error reports (sometimes called "crash dumps"),
and hardware settings).
Device Data.
We collect device data such as information about your computer,
phone, tablet, or other device you use to access the Services. Depending on
the device used, this device data may include information such as your
IP address (or proxy server), device and application identification numbers,
location, browser type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration information.
Location Data.
We collect location data such as information about your device's
location, which can be either precise or imprecise. How much information we
collect depends on the type and settings of the device you use to access the
Services. For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP address).
You can opt out of allowing us to collect this information either by refusing
access to the information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use certain aspects
of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and
administer our Services, communicate with you, for security and
fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending
on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to
your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process
your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues
you might have with the requested service.
To send administrative information to you. We may process your information
to send you details about our products and services, changes to our terms and
policies, and other similar information.
To fulfill and manage your orders. We may process your information
to fulfill and manage your orders, payments, returns, and exchanges
made through the Services.
To send you marketing and promotional communications. We may process
the personal information you send to us for our marketing purposes,
if this is in accordance with your marketing preferences. You can
opt out of our marketing emails at any time. For more information,
see "WHAT ARE YOUR PRIVACY RIGHTS?" below).
To evaluate and improve our Services, products, marketing, and your
experience. We may process your information when we believe it is
necessary to identify usage trends, determine the effectiveness
of our promotional campaigns, and to evaluate and improve our
Services, products, marketing, and your experience.
To identify usage trends. We may process information about how you
use our Services to better understand how they are being used so we
can improve them.
To determine the effectiveness of our marketing and promotional
campaigns. We may process your information to better understand
how to provide marketing and promotional campaigns that are most
relevant to you.
To comply with our legal obligations. We may process your information
to comply with our legal obligations, respond to legal requests, and
exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described
in this section and/or with the following third parties.
We may need to share your personal information in the
following situations:
Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of
our business to another company.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to
collect and store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to access or store information. Specific
information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie
Notice: https://app.termly.io/document/cookie-policy/1cf55095-17d2-4790-a62e-50025dd9c5f8.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill
the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice, unless
a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will
require us keeping your personal information for longer than the period
of time in which users have an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because
your personal information has been stored in backup archives),
then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a
system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and
organizational security measures designed to protect the security of
any personal information we process. However, despite our safeguards
and efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other unauthorized third parties
will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Although we will do our
best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should
only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to
children under 18 years of age.
We do not knowingly solicit data from or market to children
under 18 years of age. By using the Services, you represent that
you are at least 18 or that you are the parent or guardian of such
a minor and consent to such minor dependent’s use of the Services.
If we learn that personal information from users less than 18 years
of age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records.
If you become aware of any data we may have collected from
children under age 18, please contact us at info@HQsmoke.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account
at any time.
If you are located in the EEA or UK and you believe we are
unlawfully processing your personal information, you also have the
right to complain to your local data protection supervisory authority.
You can find their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data
protection authorities are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to
process your personal information, which may be express and/or
implied consent depending on the applicable law, you have the right
to withdraw your consent at any time. You can withdraw your consent
at any time by contacting us by using the contact details provided in
the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of
the processing before its withdrawal nor, when applicable law allows,
will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can
unsubscribe from our marketing and promotional communications at
any time by clicking on the unsubscribe link in the emails that
we send, or by contacting us using the details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be
removed from the marketing lists. However, we may still communicate
with you — for example, to send you service-related messages that
are necessary for the administration and use of your account, to
respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information
in your account or terminate your account, you can:
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or
delete your account and information from our active databases. However,
we may retain some information in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce
our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your
browser to remove cookies and to reject cookies. If you choose to
remove cookies or reject cookies, this could affect certain features
or services of our Services. To opt out of interest-based advertising
by advertisers on our Services visit http://www.aboutads.info/choices/.
For further information, please see our Cookie Notice:
https://app.termly.io/document/cookie-policy/1cf55095-17d2-4790-a62e-50025dd9c5f8.
If you have questions or comments about your privacy rights, you may
email us at info@HQsmoke.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you
can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected.
At this stage no uniform technology standard for recognizing
and implementing DNT signals has been finalized. As such, we
do not currently respond to DNT browser signals or any other
mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that
practice in a revised version of this privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted
specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The
Light" law, permits our users who are California residents to request
and obtain from us, once a year and free of charge, information
about categories of personal information (if any) we disclosed
to third parties for direct marketing purposes and the names
and addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you
are a California resident and would like to make such a request,
please submit your request in writing to us using the contact
information provided below.
If you are under 18 years of age, reside in California, and have a
registered account with Services, you have the right to request
removal of unwanted data that you publicly post on the Services.
To request removal of such data, please contact us using the
contact information provided below and include the email address
associated with your account and a statement that you reside in
California. We will make sure the data is not publicly displayed
on the Services, but please be aware that the data may not be
completely or comprehensively removed from all our systems
(e.g., backups, etc.).
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay
compliant with relevant laws.
We may update this privacy notice from time to time. The updated
version will be indicated by an updated "Revised" date and the
updated version will be effective as soon as it is accessible. If we
make material changes to this privacy notice, we may notify you
either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this privacy
notice frequently to be informed of how we are protecting
your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may
email us at info@HQsmoke.com or by post to:
HeadQuarters Smoke and Vape LLC
3151 S. US-17 Business,
Murrells Inlet
SC, 29576
United States
Phone: (000)000-0000
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have
the right to request access to the personal information we collect
from you, change that information, or delete it. To request to review,
update, or delete your personal information, please visit: __________.